Frequently Asked Questions

Are your products physical items?

No ✨
All products sold on Sweet Lily Stitches are digital crochet pattern downloads only. No physical items will be shipped.

How do I receive my files?

Your files are available instantly after purchase 💌
You’ll receive download access directly after checkout and by email.

What file format are the patterns?

Most patterns are provided as PDF files that can be viewed on your phone, tablet, or computer.

Are the patterns beginner-friendly?

Yes 🧶
Many of our patterns are designed to be easy to follow and beginner friendly, while we also offer patterns for more experienced crochet lovers.

Can I use the patterns on my tablet or phone?

Absolutely ✨
Our digital patterns can be accessed on phones, tablets, laptops, and desktop computers.

Do you offer refunds?

Due to the nature of digital downloads, we do not offer refunds once files have been delivered.
However, if you have any issues with your order, please contact us and we’ll be happy to help 💕

I didn’t receive my download email. What should I do?

Please check your spam or promotions folder first.
If you still can’t find it, contact us at:

📧 Contact@sweetlilystitches.com

Can I sell finished items made using your patterns?

Yes 💖
You may sell finished handmade items created using our patterns in small quantities. However, reselling, sharing, or redistributing the digital pattern files themselves is not allowed.